Manage Users Overview
What is Manage Users?
The central hub for adding, managing, and controlling user access across your Bizconnekt platform. Assign roles, grant permissions, and monitor user activity from a single interface.
Who Uses This?
System Administrators
Add and manage all platform users
Business Owners
Assign admin privileges and monitor usage
Department Heads
View team members in their departments
HR Managers
Onboard new employees with proper access
Key Features
User Management
- Create Users: Add new team members with proper roles
- Edit Details: Update contact information and permissions
- Grant Admin: Provide admin privileges selectively
- Activate/Deactivate: Control user access status
- Send Invites: Email invitations to new users
Access Control
- Role Assignment: Assign department-specific roles
- Permission Control: Grant admin privileges when needed
- Status Management: Activate or deactivate user accounts
- License Tracking: Monitor remaining user slots
- Cross-BU Users: Add users from other business units
How It Works
Typical Workflow
- Create User: Add email, name, contact, and department
- Assign Role: Select appropriate role (L1, L2, or L3)
- Grant Permissions: Enable admin privilege if required
- Send Invite: System emails login credentials
- User Activation: User accepts invite and logs in
- Ongoing Management: Update roles and permissions as needed
User Types
New User
Create completely new users who don't exist in any business unit.
Required Information:
- Email address (unique across platform)
- Contact number
- First and last name
- Department selection
- Admin privilege (optional)
Users from Other BU
Add existing users from other business units to your current unit.
Benefits:
- Reuses existing user profile
- Maintains single login across units
- Shares contact information
- Simplifies multi-unit operations
Understanding User Roles
| Role Level | Typical Position | Common Responsibilities |
|---|---|---|
| L1 (Level 1) | Executives, Junior Staff | Create requests, submit for approval |
| L2 (Level 2) | Managers, Supervisors | Approve L1 requests, manage operations |
| L3 (Level 3) | Department Heads, Directors | Final approvals, strategic decisions |
| Admin Privilege | System Administrators | Access BizAdmin, configure settings |
Admin Privilege Explained
What Admin Privilege Grants:
Users with admin privilege can access Bizconnekt Admin portal and perform:
- Configure organization structure
- Manage all users and permissions
- Set up approval workflows
- Configure system settings
- Access audit logs and compliance data
When to Grant Admin Privilege:
- System administrators only
- Business owners and partners
- IT managers responsible for platform
- Not required for regular users
Important: Admin privilege is powerful. Grant it only to trusted personnel who need full platform configuration access.
License Management
Users Remaining Counter
Monitor Available Licenses
The "Users Remaining" counter shows available user slots in your subscription plan.
Example: Users Remaining: 6
- Your plan allows 10 users total
- 4 users currently active
- 6 slots available for new users
What Happens When Full:
- Cannot add new users beyond limit
- Need to upgrade subscription plan
- Or deactivate unused users to free slots
Getting Started
| Task | Guide | Time Required |
|---|---|---|
| Add New User | How to Add User Guide | 3 minutes |
| Edit User Details | How to Edit User Guide | 2 minutes |
| Deactivate User | How to Deactivate User Guide | 1 minute |
Related Sections
- Organization Structure - Set up departments before adding users
- Role Permissions - Configure what each role can access
- Approval Workflows - Set up approval chains
- Subscription Plans - Upgrade for more users
Quick Tips
Best Practices
Set up organization structure (departments) before adding users for smooth role assignment
Use consistent email domains for company users to maintain professional appearance
Assign admin privilege sparingly and only to personnel who need configuration access
Verify user details carefully before sending invites to avoid confusion
Keep user list updated by deactivating employees who leave the organization
Document role assignments and responsibilities for team reference
Send invites immediately after creation so users can access the platform quickly
Need help? Contact support at support@bizconnekt.com