Billing
Billing lists what you have paid Bizconnekt for your subscription, with the invoice and receipt for each payment. The same documents are emailed to your administrators when a payment is made.
Video coming soon: Tour of BillingThe payments table
Open Subscription › Billing. Payments are listed newest first, ten to a page.
| Column | Shows |
|---|---|
| Date | The date paid, or the date raised if not yet paid. |
| For | What it was for. Account credit rows show the reason and the date it is valid until. |
| Amount | The amount, in the plan's currency (rupees by default). |
| Invoice status | Paid, Pending, Overdue (pending past its due day), Failed or Refunded. Account credit shows Credit or Credit used. |
| Pay | The Pay now button, where it applies. |
| Invoice no., Receipt no. | The document numbers. |
| Razorpay Ref | The Razorpay reference. |
| Emailed to | Who the documents were sent to. |
A Documents action on each row opens its files. With none yet it says "No documents for this payment yet". The table has no search, filter or export. Empty, it says "No subscription payments yet."
Pay a pending invoice
On a Pending or Overdue row, click Pay now. The button then reads Paying…, then Paid, or Retry if it did not go through. "Activating…" means the payment was received and the plan is switching on. Paying an overdue invoice marks it paid but does not add time. A pending row without the button says "Contact Bizconnekt to pay this".
Open an invoice or receipt
Click Documents. The box offers Download invoice (a file Bizconnekt uploaded), View invoice, View receipt (once the payment is recorded) and View document. The invoice opens in a new tab as a Tax Invoice with the bill-to details, place of supply, due date, lines with tax, totals and amount in words. The receipt shows the amount received, payment mode and the invoice it settles.
Click Print / Save as PDF and choose "Save as PDF" in your browser to keep a copy. There is no other PDF download or export.
Autopay
For monthly plans up to ₹15,000, a card at the top controls automatic renewal. It shows Autopay on with the method and next charge, and Turn off autopay. Turning off asks "Turn off autopay?": your plan will no longer renew automatically, and you can renew it by hand from the plans page. Choose Keep autopay or Turn off autopay. If it is off, you see Turn on autopay, or the reason it is not available. You are charged 7 days before each expiry.
On mobile
There is no billing screen on the phone. Use the admin portal in a web browser. The Android app is on Google Play. The iPhone app is coming soon to the App Store. Same on iPhone and Android.
Who can open it
Only the paying tenant administrator. BizConnekt staff do not see Billing. Anyone else sees "Access Restricted".
Problems and fixes
I cannot find my invoice
Open the payment's Documents. A payment that is still pending may not have one yet.
"Your subscription payments could not be loaded."
Refresh the page. If it stays, contact support.