Payment Received Overview
What is Payment Received?
Payment Received records all incoming payments from customers against their outstanding invoices. It tracks payment methods, bank accounts where money is deposited, links payments to specific invoices, and manages your cash inflows while maintaining accurate accounts receivable records.
Who Uses This?
Accounts Receivable Team
Record customer payments and track cash inflows
Finance Team
Manage collection schedules and bank reconciliation
Sales Team
Verify payment status before processing new orders
Collection Team
Track payment commitments and follow-ups
Key Features
Payment Management
- Multi-Invoice Payment: Apply single payment across multiple invoices
- Partial Payments: Split invoice payment over multiple transactions
- Payment Modes: RTGS, NEFT, IMPS, Credit Card, Debit Card, Cash, Cheque
- Bank Selection: Choose which bank account receives funds
- Auto-Linking: System links payment to pending invoices
- Reference Tracking: Record transaction IDs and check numbers
Financial Control
- Due Date Tracking: View invoices by payment due dates
- Pending Amount: See outstanding balance per invoice
- Payment History: Track all payments received from customer
- Bank Reconciliation: Match payments with bank statements
- Payment Allocation: Distribute amount across multiple invoices
- Audit Trail: Complete payment history with timestamps
How It Works
Typical Workflow
- Review Overdue Invoices: Check invoices approaching or past due date
- Customer Payment: Receive payment via bank transfer, card, or cash
- Select Customer: Choose customer who made payment
- Pick Invoices: Select one or more invoices to settle
- Record Payment Mode: Enter RTGS, credit card, etc.
- Select Deposit Account: Choose which bank account received funds
- Allocate Amount: Full or partial payment per invoice
- Save & Update: System updates invoice status to Paid/Partial Paid
- Reconcile: Match with bank statement entry
- Follow-up: Track remaining balances for collection
Payment Status Tracking
| Status | Meaning | Invoice Impact |
|---|---|---|
| Full Payment | Complete invoice amount received | Invoice marked as Paid, zero balance |
| Partial Payment | Part of invoice amount received | Invoice remains Open, balance reduces |
| Overpayment | Amount exceeds invoice total | Excess creates customer credit balance |
| Advance Payment | Payment before invoice generation | Applied when invoice is created later |
Payment Modes
| Mode | Use Case | Reference Required |
|---|---|---|
| RTGS | Large amounts (₹2 lakh+), same-day settlement | Yes - UTR number |
| NEFT | Medium amounts, hourly batch processing | Yes - Transaction ID |
| IMPS | Immediate payment, 24/7 availability | Yes - Transaction reference |
| Credit Card | Online payments, customer convenience | Optional - Authorization code |
| Debit Card | Direct bank account debit | Optional - Transaction ID |
| Cash | Counter payments, small amounts | No - Cash receipt issued |
| Cheque | Traditional payment method | Yes - Cheque number |
Getting Started
| Task | Guide | Time Required |
|---|---|---|
| Record New Payment | How to Add Payment Received | 5 minutes |
| View & Manage Payments | How to View Payments | 3 minutes |
| Apply to Multiple Invoices | Multi-Invoice Payment | 7 minutes |
| Field Definitions | Payment Fields Reference | 5 minutes |
Common Scenarios
Scenario 1: Single Invoice Payment
Customer pays full amount for one invoice via RTGS. Record payment, link to invoice, enter UTR number, and mark invoice as paid.
Scenario 2: Multiple Invoice Settlement
Customer sends one payment to clear three pending invoices. Allocate the total amount across all three invoices based on their outstanding balances.
Scenario 3: Partial Payment
Customer pays 50% of invoice amount now, balance later. Record partial payment, invoice remains open with reduced pending amount.
Scenario 4: Advance Payment
Customer sends advance before order shipment. Record payment without invoice link, apply later when invoice is generated.
Integration with Other Modules
Invoicing Module
- Payments automatically update invoice status
- Invoice balance reduces by payment amount
- Fully paid invoices marked as Closed
Accounts Receivable Report
- Outstanding balances reflect latest payments
- Aging analysis updates in real-time
- Customer credit balances tracked
Bank Reconciliation
- Payment entries match bank statement lines
- Reference numbers aid in matching
- Unmatched payments highlighted for review
Credit Note
- Credit notes can be applied alongside payments
- Combined application settles invoice faster
- Both adjustments tracked separately
Quick Tips
Best Practices
Record payments on the same day funds are received to maintain accurate cash position
Always capture bank reference numbers (UTR, transaction ID) for easy reconciliation
Review pending invoices before contacting customers to understand exact outstanding amounts
Apply payments to oldest invoices first to reduce aging and improve DSO metrics
Use payment mode dropdown consistently for accurate payment method reporting
Attach bank credit advice or payment screenshot in Documents for audit trail
Set up automatic payment reminders for customers with upcoming due dates
Run daily payment received report to monitor collection performance
Related Sections
- Invoicing - Generate invoices that receive payments
- Customers - Customer master data and credit terms
- Credit Note - Apply credits alongside payments
- Accounts Receivable Report - Track outstanding balances
Need help? Contact support at support@bizconnekt.com