Quality
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Quality is where you decide what "good" looks like for the goods you buy and make, and keep a record of how each batch actually did. The whole idea fits in one sentence: set a rule so the right checklist appears at the right moment, and the result is saved as a record.
You set it up once, then it runs quietly in the background — the right people are asked to inspect the right goods at the right time, and every result is kept for you to look back on.
The three parts, and how they work together
Quality has three parts. They are separate on purpose, because each answers a different question.
| Part | The question it answers | Think of it as |
|---|---|---|
| Quality Rules | When does a check happen, and for which items? | The trigger — "inspect this, here, now" |
| Quality Checklists | What do we check? | The list of things to measure or look at |
| Quality Records | What was the result? | The completed, saved inspection |
A rule and a checklist have to agree before anything is inspected. A rule says "goods like these should be checked." The item's checklist says "and here is what to check on them." If either is missing, nothing is asked — which is what keeps routine deliveries of ordinary goods moving without friction.
A picture of it, start to finish
Say you receive steel rods and want every incoming delivery checked for the right diameter.
- Make the checklist once. A "Steel rod inspection" checklist with one measurement — diameter, between two figures — and a visual check for surface damage.
- Set the rule once. "When steel rods are received, inspect them." You choose how strict it is — a gentle warning, or a hard stop that holds the goods until they pass.
- The check appears at the right moment. The next time a goods receipt for steel rods is entered, the inspection is raised automatically and lands with whoever you named to inspect.
- The result is saved as a record. The inspector enters the readings; the record shows what was accepted, what was rejected, and why — kept for good.
The same three parts cover an in-process check on a work order — inspect what a production stage produced before the job moves on — and a final check before goods are dispatched to a customer.
A simple way to start
- Start with one or two checks that matter most, not a full quality manual. You can add more any time.
- Begin gently. A new rule can simply record or warn, so switching quality on never blocks your receiving desk on day one. Tighten it to a hard stop once you are confident.
- Reuse checklists. One checklist can serve many items and many rules — build it once.
Related guides
- Quality Rules — set when a check happens and for which items
- Quality Checklists — build the list of things to check
- Quality Records — record and read the results
- Items — the items a checklist is attached to
- Goods Receipt (GRN) — where incoming inspections appear
- Work Order — where in-process inspections appear
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