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How to View Items

Overview​

The Items list provides quick access to your entire product and service catalog with advanced filtering, column customization, and detail panels for comprehensive item information including pricing, specifications, inventory levels, and cost breakdowns.


Accessing Items List​

Step 1: Navigate to Items​

  1. Go to Item Central from sidebar
  2. Click Items
  3. Click View Items tab
  4. Items list displays

Understanding List View​

List Columns​

The Items list displays:

ColumnDescription
Item IdUnique identifier (e.g., ITM-006)
Item NameProduct/service name
Item TypeGoods or Services
Product LevelBase Model, Variant, or Standalone
Item CategoryClassification (if assigned)
Item SubcategorySub-classification
HSN/SACTax classification code
Tax RateGST percentage
Purchase RateBuying price per UOM
Sales PriceSelling price per UOM
Purchase UOMPurchase unit of measurement
Sales UOMSales unit of measurement
SaleableYes/No - can be sold
Manage InventoryStock tracking enabled
BrandManufacturer/brand name
TagsSearchable labels
StatusActive, Inactive, Draft
Created ByUser who created item
Created AtCreation date
Updated AtLast modification date
ActionView/Edit/More options

Column Customization​

Customize Visible Columns​

To customize columns:

  1. Click Action menu (≡) in header
  2. Column Settings panel opens
  3. Drag to reorder columns
  4. Check/uncheck to show/hide
  5. Click Select All to toggle all columns
  6. Click Reset to Default to restore
  7. Changes apply immediately

Customization options:

  • ☑️ Item Id
  • ☑️ Item Name
  • ☑️ Item Type
  • ☑️ HSN/SAC
  • ☑️ Tax Rate
  • ☑️ Purchase Rate
  • ☑️ Sales Price
  • And more...

Searching Items​

Search and Filter​

Search bar features:

  • Text search: "Search in Items"
  • Searches: Item ID, Item Name, HSN/SAC, Tags
  • Real-time filtering
  • Case-insensitive

Advanced filtering:

  • Filter by Item Type (Goods/Services)
  • Filter by Product Level
  • Filter by Status
  • Filter by Brand
  • Filter by Tags
  • Date range filters

Expanding Item Details​

Quick View Expansion​

To view item details inline:

  1. Click ▶ arrow next to Item ID
  2. Row expands showing detail tabs
  3. Available tabs:
    • Pricing - Purchase and sales rates
    • Inventory - Stock levels across locations
    • Cost Breakup - Cost components
    • Specifications - Technical parameters
    • QC Parameters - Quality criteria
    • Documents - Attached files
    • Audit Log - Change history

Pricing Tab​

Purchase Details:

  • Purchase Rate with currency
  • Purchase UOM
  • Purchase Description
  • Purchase COA (Chart of Accounts)

Sales Details:

  • Sales Price with currency
  • Sales UOM
  • Sales Description
  • Sales COA

Flags:

  • Saleable status
  • Manage Inventory status

Inventory Tab​

Stock metrics by location:

MetricDescription
Available QtyFree stock available
Reserved QtyHeld for orders
Ordered QtyOn purchase orders
On Hand QtyTotal physical stock
LocationWarehouse/store name

Multi-location view:

  • Each location shown separately
  • Totals displayed at bottom
  • Real-time stock updates

Cost Breakup Tab​

Cost breakdown shows:

FieldDetails
CategoryCost type (Direct, Development, Operational, etc.)
SubcategorySpecific element
RemarksAdditional notes
CostAmount
Contribution (%)Percentage of total cost

Total Cost: Sum of all components displayed


Specifications Tab​

Specification details:

FieldInformation
ParameterSpecification name
Measurement UnitUnit
ValueSpecification value
DescriptionAdditional details

Use for:

  • Technical reference
  • Customer inquiries
  • Quality verification
  • Procurement specifications

QC Parameters Tab​

Quality control details:

FieldPurpose
CriteriaQuality parameter
Measurement UnitUnit for measurement
Expected ValueTarget value
(-) Tolerance %Negative deviation allowed
(+) Tolerance %Positive deviation allowed

Acceptable Range: Expected Value ± Tolerances


Documents Tab​

Document list shows:

  • Document type (Image, Design, Warranty, Others)
  • File name
  • Upload date
  • Download/View actions

Actions:

  • Click to download
  • Preview supported formats
  • View all in Vault

Detail Side Panel​

Full Item Details​

To open detail panel:

  1. Click anywhere on item row
  2. Side panel slides from right
  3. Header shows: "Item #[ID]"
  4. Action buttons:
    • Edit - Modify item
    • ... - More options
    • - Duplicate item
    • ✕ - Close panel

Panel sections:

Overview:

  • Item image/avatar
  • Item Type, ID, Name
  • HSN/SAC, Tax Rate
  • Brand (if applicable)

Complete tabs:

  • All details from expanded view
  • Additional metadata
  • Audit trail with user and timestamp
  • Related transactions

Status Indicators​

Item status types:

StatusColorMeaning
Active GreenReady for use in transactions
Inactive⚫ GrayNot available for new transactions
Draft YellowNot yet finalized

Action Menu​

Available Actions​

Click ... (three dots) for:

Item actions:

  • 👁️ View - Open detail panel
  • ✏️ Edit - Modify item
  • Duplicate - Copy to new item
  • 🗑️ Delete - Remove item (if allowed)
  • View Stock - Check inventory levels
  • 📄 Export - Download as PDF/Excel
  • 🏷️ Manage Tags - Add/remove tags

Bulk Operations​

Multi-Select Actions​

To perform bulk operations:

  1. Check boxes next to items
  2. Bulk action menu appears
  3. Available bulk actions:
    • Export selected
    • Change status (Active/Inactive)
    • Add tags to multiple items
    • Delete multiple items
    • Update pricing (if permitted)

Filtering and Sorting​

Advanced Filters​

Filter options:

By Type:

  • Goods only
  • Services only
  • All items

By Product Level:

  • Base Model
  • Variant
  • Standalone

By Status:

  • Active
  • Inactive
  • Draft

By Attributes:

  • Saleable items only
  • Inventory-tracked items
  • Items with/without brand
  • Items with specific tags

Sort options:

  • Item ID (ascending/descending)
  • Item Name (A-Z, Z-A)
  • Created Date (newest/oldest)
  • Sales Price (high to low, low to high)
  • Stock quantity (if applicable)

Keyboard Shortcuts​

Quick navigation:

ShortcutAction
Ctrl + FFocus search bar
↑/↓ arrowsNavigate rows
EnterOpen selected item
EscClose detail panel
Ctrl + ClickMulti-select items

Best Practices​

Efficient Viewing​

Quick Search:

  • Use Item ID for exact match
  • Search by product name for partial matches
  • Filter by tags for category search
  • Combine filters for precise results

Column Organization:

  • Hide rarely used columns
  • Keep Item ID, Name, Status always visible
  • Customize per role (Sales: prices, Purchase: costs)
  • Save custom views per user

Status Monitoring:

  • Review Inactive items quarterly
  • Track Draft items for completion
  • Monitor Active items for stock levels

Troubleshooting​

Item Not Visible​

Solutions:

  • Clear all filters
  • Check Status filter (might hide Inactive)
  • Verify user has view permission
  • Check correct business unit selected

Missing Information​

Solutions:

  • Expand row to see all tabs
  • Open detail panel for complete view
  • Check if fields are populated
  • Verify user has permission to view sensitive data

Slow Loading​

Solutions:

  • Reduce visible columns
  • Apply filters to limit results
  • Clear browser cache
  • Check internet connection


Need help? Contact support at support@bizconnekt.com